Support Center Features

Troubleshoot and maintain remote PCs from anywhere.

No setup feeNo service contractUnlimited number of sessionsUnlimited number of minutes

Features

Access customer PCs to view their desktop, troubleshoot problems, and maintain software.

Customer generated trouble tickets instantly alert you to requests for assistance.

Unattended remote support lets you work while your customers are away from their PCs.

Instant software installation gets customers online using only a setup code.

Survey customers to gather feedback and improve customer service.

Provide activation codes to customers to get their PCs online in less than 60 seconds.

Integrated instant messaging provides communication without the need for a telephone call.

Transfer files back and forth between computers.

Record your sessions to a video file for later review.

Remote diagnostics provide you system information before connecting.

Resizable window fits any screen regardless of local display settings.

Ease of Use

Flat-rate pricing starting at $50/month for unlimited use.

Customer-friendly installation gets your customers online quickly, with no configuration necessary.

Customize your logo and colors to compliment your website.

Firewall friendly, no configuration required.

Low bandwidth requirement. Connect over any speed - even a modem.

No software or servers to maintain. Everything is deployed from the web browser.

Full color display lets you see your remote desktop in true 24-bit color.

Privacy and Security

Complete SSL encryption as all data is transferred using 128-bit Secure Sockets Layer security.

Support

Customer support representatives are available by phone Mon-Fri, 7am to 5pm PST. Email support is available 24/7.

All software updates are always included free of charge.