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Online Meetings Remote Desktop

How It Works

eBLVD Support Center instantly turns any web browser into a complete web-based help desk and trouble-ticket system.

You can easily keep track of issues and manage support requests, instantly retrieve system diagnostics, and remotely view and control a customer's PC to analyze and resolve problems.

Requesting Support

Assistance Form

Support Center provides a customizable page through which your users may request assistance. You can style this page with your own logo and colors to easily integrate it with your existing website.

Users enter the details of their issue, and you are instantly alerted to their request. First-time users can also install the support applet from this page so their PC will be ready for you to connect.

Managing Tickets and PCs

Our web-based ticketing system allows you to manage and track issues from any web browser.

Support Page

From your account, you'll be able to:

  • Create and manage support tickets
  • Connect to customers' PCs
  • Deploy the support applet to those needing support
  • Generate ticket reports
  • Manage customer feedback surveys
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© 2008 eBLVD by ENC Technology Corp.
Online Meetings | Remote Desktop | Support Center
eBLVD is the leading web-based service for easy online meetings and web conferencing, PC remote access, and help desk management for individuals or any size company. With Online Meetings you can present anything on your PC to anyone or any group - anywhere. Meeting participants need only a web browser and phone to get online training, product demos, webinars, eLearning, video conferencing, and free conference calling. Our Remote Desktop service allows you to provide remote support and system management; or work remotely, access programs, check email, and more. Our Support Center service is an instant help desk and trouble-ticket system within a web browser. Remotely troubleshoot and resolve problems, transfer files, and diagnose technical issues. To try eBLVD, or sign up for unlimited use at a low, flat rate starting at $29 per month, click one of the links above.