eBLVD Online Meetings allow you to easily present information, demonstrate products, and securely collaborate online with anyone in the world, anytime, with just a click of the mouse.

The incredibly easy-to-use tools will take your meetings way beyond simple desktop sharing and dull slide presentations. Presentations can include video, flash demos, slides, web pages, documents, software demos, pictures, graphs, charts, etc. Combined with an audio conference call, an Online Meeting lets you have a rich, dynamic, interactive meeting online, in real-time -- without traveling. This will increase your productivity, decrease costs, expand reach, and generate more revenue.

Your eBLVD Online Meetings become engaging and interactive -- filled with real-time collaboration with your colleagues, customers and prospects.

• Share with your audience any application from your desktop.


• Add integrated audio teleconferencing at no additional charge with your PC or telephone.


• Pass control of your virtual meeting to any of your remote participants.


• Instantly exchange thoughts and ideas with others using text chat, VoIP or file transfer.


• Record your entire virtual meeting for later playback or review.


• Meet online as often as you want for as long as you want.


• Your customized and “branded” online meeting room will always be available, always be ready, and will always be yours.

Back to Top

With eBLVD, you can deliver presentations, perform product demonstrations, collaborate on documents and securely share confidential information online instantly and effortlessly from the comfort of your desktop. Your meetings can be one-to-one or you can meet with multiple people at once.

• Presentations: Give a slideshow to your online audience and reduce travel costs.


• Demonstrations: Show prospects how your product works by inviting them to view a demo in real time, whether they are across town or a thousand miles away.


• Collaboration: Meet with others online to share, discuss and edit any document. You can even transfer keyboard and mouse controls to other attendees.

Back to Top

Pricing includes an unlimited number of meetings per month for up to 100 participants per meeting (not including the host). You can host the meeting from any PC and the participants join your meeting for free. The participants do not have to subscribe to eBLVD to participate in your meeting. As part of the service you can use our integrated conference calling service for each of your meetings. Unlimited use of the presentation and calling service are included in the flat-rate price starting at $39 per month and there is no setup fee. Note: The callers may be responsible for their own long distance charges calling inbound to our California data center.

Back to Top

We license Online Meetings based on the number of computers, or presenters, that will provide web meetings, as well as the number of concurrent remote participants that will view the meeting. The price decreases as the number of presenters or participants increases.

Each computer that "hosts" or conducts meetings requires a license. You may transfer a license to another computer by signing in to your eBLVD account and removing the license from your host list. Once removed, you can then use the license on another computer.

Annual licenses are renewed each year, while monthly licenses are perpetual. There is no setup fees, and our service includes an unlimited number of meetings for an Unlimited number of minutes to each host presenter.

The price list is located here.

Back to Top

• eBLVD is easier to use, especially for first-time online meeting attendees.


• eBLVD allows for unlimited meetings at a flat fee of $39 per month – making it the most cost-effective solution available.


• eBLVD is the most feature-rich – unique features such as Co-branding, Surveys/Polling, Meeting Registration management, Internet audio, teleconferencing, and meeting recording at no extra charge.


• eBLVD is the most secure solution – offering true end-to-end encryption.


• eBLVD is the quickest solution to deploy and manage.


• eBLVD increases productivity, decreases costs and generates revenue opportunities because the benefits received from this unique online meeting product are realized more frequently, by more people.

Back to Top

Get started with our Free Trial or review your purchase options and Buy Now. You'll be walked through the setup process at the conclusion of your sign up. eBLVD will be installed on your desktop, in your All Programs menu, as well as your system tray. It takes just a minute to set up and requires no training. See below on how to schedule an eBLVD meeting.

Back to Top

Our easy-to-use web meeting service that lets you start or schedule a web meeting with fingertip ease.

You can meet instantly with ad-hoc meetings, or schedule a pre-arranged meeting.

A. AD-HOC Meeting

If you're having an instant, ad-hoc meeting, right-click the eBLVD icon in your system tray and choose "Meet Now" when the menu appears. For ease-of-use, you can save your password so that you don't have to authenticate each time you use this method.

- or -

Sign in to your account at eBLVD.com and click the "Meet Now" button.

You can invite your Ad-hoc meeting attendees by email, telephone, or instant message.

You can send a customizable email invitation to your attendees by clicking the "Email Participant" link. If you're on the phone with your client or associate, simply direct them to your always available, always customizable "meeting room" located at http://meetings.eBLVD.com/YourUsername (or http://eBLVD.me) and read them your ad-hoc meeting code. Or copy and paste the meeting location to any Social Networking or Instant Messenger service.

B. Future Meetings

When scheduling a future meeting, you'll use the "Schedule a Meeting" function -- which lets you specify several options for your meeting. These options include meeting date and time, pre-registration, and teleconference options.

To schedule a future meeting, right-click the eBLVD icon in the system tray and choose "Schedule Meeting" when the menu appears.

- or -

Open a web browser to sign in to your account at eBLVD.com and click the "Schedule Meeting" button.

Specify a meeting name or topic, presenter, teleconference options, the meeting date, start time and duration, and indicate whether the meeting will recur.

You can also add additional options like pre-registration and private access options, the agenda to follow, and meeting handouts.

Once you've scheduled your meeting, you can choose one of three methods to invite your attendees.

You can invite your attendees by email, telephone, or instant message.

To invite attendees by email invitation, click the "Email Participant Instructions" link. You can enter multiple, comma separated addresses -- or use your eBLVD Address Book for regular attendees.

You can also customize the message in the invitation, as well as save the message as a default for future meetings. If you'd like to send yourself a copy of the invite - simply include your email address in the list.

A unique "Meeting ID" is created for each meeting. This ID is entered by your attendees in your customizable meeting room located at http://meetings.eBLVD.com/YourUsername.

Once scheduled, you can save your meeting info in most calendar applications -- including Outlook, Lotus Notes, Google, Yahoo or Facebook.

Back to Top

Regardless of whether you are conducting an ad-hoc or a previously scheduled meeting, starting your eBLVD meeting is always the same.

To start your meeting, you will need to invoke the "Meeting Manager" applet. This applet controls and manages the meeting and participant functions; as well as advanced options such as live annotation, file transfers, VOIP, application sharing, and meeting recording.

You can invoke your Meeting Manager in one of two ways. The easiest and quickest way is to right-click the eBLVD icon in the system tray and choose "Open Meeting Manager" when the menu appears. Alternatively, you can sign in to your account at eBLVD.com, select your meeting, then click the "Open Meeting Manager" button.

If you've set up a teleconference, you will join the call by dialing the phone number and access code. A teleconference connects multiple parties together at the same time, and provides the audio portion of your meeting.

From your Meeting Manager you will see your participants 'arrive' to your meeting one by one in the "Waiting Room". While your attendees are waiting for you to begin, their "view" will be basic meeting and teleconference information with instructions.

When you're ready, simply hit the 'Show' (PLAY) button on your Meeting Manager to broadcast your screen to all of your attendees at once in high definition, 'view-only' mode. You can now 'share' any presentation, application, file, website, video, or other content that you can access from your PC.

Once a meeting has started, you will be notified by a pop-up if a "latecomer" attempts to attend your meeting in progress.

You will decide whether latecomers will be "granted" or "denied" permission to join a meeting in-progress.

You can either leave the Meeting Manager open, or minimize it to begin presenting your meeting content. Even though the Meeting Manager display is not broadcast to your participants - you may want to minimize it so that you have a full desktop view.

You will need to re-invoke the Meeting Manager to use the text chat or other advanced function; or to pause or end your meeting.

To do so, simply click the eBLVD icon in your System Tray and choose the "Open Meeting Manager" menu option. Your meeting and associated teleconference can go as long as needed.

When you have finished the meeting, simply hang up the telephone and re-invoke the Meeting Manager on your PC. Clicking the Show button again will stop the remote broadcast of your screen. Once your remote attendees close their browser windows, they will drop off of the Participant List. You can also force their browsers to close by choosing the "End Meeting" option from the File Menu.

Your eBLVD Online Meetings service also features live annotation, meeting recording, surveys, VoIP, transferring files, and advanced meeting registration.

Back to Top

Once you've scheduled your meeting, you can choose one of three methods to invite your attendees.

You can invite your attendees by email, telephone, or instant message.

To invite attendees by email invitation, click the "Email Participant Instructions" button. You can enter multiple, comma separated addresses -- or use your eBLVD Address Book for regular attendees.

You can also customize the message in the invitation, as well as safe the message as a default for future meetings. If you'd like to send yourself a copy of the invite - simply add your email address to the invitation list.

A unique "Meeting ID" is created for each meeting. This ID is entered by your attendees in your customizable meeting room located at http://meetings.eBLVD.com/YourUsername.

Once scheduled, you can save your meeting info in most calendar applications -- including Outlook, Lotus Notes, Google, Yahoo or Facebook.

For more detailed information, direct your browser to our online user guide:
Online Meetings User Guide

Back to Top

When you have finished the meeting, simply hang up the telephone and re-invoke the Meeting Manager on your PC.

Clicking the Show button again will stop the remote broadcast of your screen. Once your remote attendees close their browser windows, they will drop off of the Participant List.

You can also force the participant browsers to close by choosing the "End Meeting" option from the File Menu.

Back to Top

Annual licenses must be renewed each year, while monthly licenses are perpetual. Your account may also have been suspended voluntarily, or due to payment issues.

To renew, simply sign in to your account and click the Renewal Notice. If you don't have a Renewal Notice, click "Contact us" at the bottom of any page on eBLVD and let us know. We can instantly generate a renewal notice for you.

Back to Top

To start a previously scheduled meeting, sign into your eBLVD account and select the meeting. Next, click the Open Meeting Manager button and wait for your participants to appear in the Waiting Room. Note: you can also right-click the eBLVD system tray icon and select Meeting Manager to quickly get to your Waiting Room.

Back to Top

You can transfer files and folders of any size either direction between the Host PC and a connecting PC.

To copy a file from the Host PC to the connecting PC:

1. Choose 'EDIT -> Copy' from Windows Explorer, or right-click the file and select Copy.
   
2. From the eBLVD Client menu at the top left of the remote browser window (connecting PC) click "Transfer" and select “Copy Files from Host”.
   
3. Select a destination folder on the connecting PC.

1. Choose 'EDIT -> Copy' from Windows Explorer, or right-click the file and select Copy.
   
2. From the eBLVD Client menu at the top left of the remote browser window (connecting PC) click "Transfer" and select “Copy Files to Host.”
   
3. Select a destination folder on the Host PC.

Back to Top

There are two ways to create an instant meeting with our "meet now" feature.

Via the tray icon: (software must already be running)

1. Click the icon by your clock to open the menu


2. Click Meet Now on the menu

1. Login and go to your online meetings page.


2. Click the meet now button on the left-side of the page

Back to Top

There are a few ways to join a meeting:

1. Join the meeting via the email invitation or instant message that the host sent you. Click the link in the message to join the meeting. On the Meeting Information page that appears, click the Attend Meeting button. If requested, enter the meeting password provided by your meeting host.


2. Direct a web browser to http://meetings.eBLVD.com or http://eBLVD.me and enter the meeting number that the host provided.


3. For a co-branded look (custom logo, colors, and contact info), direct a web browser to http://meetings.eBLVD.com/[username] and enter the meeting number provided.

Back to Top

When a participant connects to your Online Meeting, their name will be displayed in the Participant Panel on the Meeting Manager. Also, the eBLVD 'e' icon in your System Tray will change, displaying a "silhouette" of your participant over the icon.

Back to Top

Presenters can sign into their account at eBLVD.com, click the Meeting Name, and locate the teleconference info below the Open Meeting Manager button. Once you launch the meeting your participants can find the telephone number for the meeting by clicking on the Attend Meeting button. The teleconference information is also included in their meeting invitation email.

Back to Top

As part of your service, we offer a free conferencing number that you and your participants can use on an unlimited basis for the audio portion of your meetings. Although eBLVD does not include a toll-free option as part of our flat-rate service, you can choose to add it as a per-minute option from us at 10 cents per minute per connection (US lower 48 states only).

If you prefer to offer your own toll-free number instead of the free toll-based number provided for your meetings, you may obtain a toll-free number from any carrier.

If an eBLVD toll-free number has been assigned to your account, you'll have the option to assign it as you schedule the meeting.

Not Used, Assign Toll Number, and Provide my own number are the usual drop-list options. If Toll-Free teleconferencing has been set up on the account, Assign Toll-Free Number will be included in the drop-list options. To use either teleconference service, select the appropriate option from the Teleconference drop-list. The number and teleconference access code will be included in the meeting details and in the email invitations.

To set up Toll-Free teleconferencing for the account, send us an email, or give us a call.

Back to Top

The number of participants allowed to concurrently connect to a meeting can be found on the meeting's details page.

Under the Invite Participants header, the maximum number of participants is displayed. If a higher number of participants is required, click the Add More link to purchase a temporary upgrade for the meeting

Back to Top

Click the Increase Limit link in the Invite Participants section of the meeting details page to increase the number of participants for a meeting.

Temporary upgrades can be scheduled for 48 hours or a full month.

Back to Top

Prior to a meeting, or while a meeting is in progress, the Presenter may assign a survey from their meeting details page. An existing survey may be used, or a new survey can be created.

Distributing Surveys

Auto-Display

If the presenter checks the “Auto-Display after Meeting” checkbox, the Client window will automatically display the survey to the meeting participants after the meeting has concluded (either by the presenter terminating all participant connections, or by the participant attempting to close the Client window).

The Participant may then complete the survey and submit the results.

Email
Presenters also have the option to email all participants a link to take the survey. This method is limited however, because only participants who had been emailed meeting invitations thru the eBLVD website will receive the survey links.

Viewing Survey Responses
If a survey was assigned for a meeting, a link to view the survey results will be visible on the “Past Meetings” tab. When clicked, the responses (for that meeting only) for that survey will be displayed.

To view ALL responses for a given survey (in the case where one survey is used over and over for many meetings) the presenter may either access the survey from their main “Manage Surveys” page (link located in the Toolbox of the Online Meetings homepage) or they can click the “View all responses” link on the left side of the survey results page.

Managing Surveys
Surveys can be reviewed, created, or deleted by following the “Manage Surveys” link, located in the Toolbox menu on the left side of the presenter's main Online Meetings page.

Back to Top

On your Meeting Manager recording controls panel, click the Record button to open the Save Recording pane. Choose a file location and your desired settings for the Windows Media file. We recommend that the designated location have a minimum of 1.0GB of free space to accommodate the recording. Click Save to save any new settings and to begin recording. Click Stop Recording to stop recording completely or Pause Recording to temporarily pause your session. Clicking Start Recording again will continue recording to the same file.

To record audio, you must have a sound card and an audio input device such as a microphone. If you are recording a teleconference, you can position the microphone next to the phone or set up a phone recording adapter to your phone and line-in input on your computer’s sound card.

To replay your recording, click the file name to start the replay. Maximize the viewer window for best replay quality. You can use the editing software of your choice to edit these files.

Back to Top

Using Voice Chat requires the presenter's PC to have a sound card, speakers, and a microphone. Participants need at least a sound card and speakers to listen to the presentation, and also a microphone if they'll be speaking during the meeting.

It is strongly recommended that all parties use a headset during the meeting, to prevent feedback from being transmitted between speakers and a free-standing microphone.

The benefits are that the VoIP option is included with eBLVD allows you and your attendees to talk to each other through your PCs over the Internet at no charge. Additionally, it’s faster. Since our integrated VoIP makes the connection when you and your attendees join the meeting, there are no numbers to dial (or misdial) to get the audio for your meeting.

Back to Top

When you receive an error that the Host PC is not ready or not available, the eBLVD host applet is not running or ready to accept connections.

You can start eBLVD be going into your Windows Control Panel (Switch to Classic View if XP), select eBLVD Options. From the Remote Access tab (first tab), click “STOP Host Software”, then "START Host Software".

Back to Top

Yes.

Next to the Send button of the Chat window in the Meeting Manager is a "Send To" drop-down list which defaults to "Everyone." To send a message to a single participant, set the "Send To" field to display the name of the participant you want to message before clicking Send.

Back to Top

Most video streams are visible to meeting participants provided the presenter has disabled Video Acceleration on his or her PC.

Many video programs, like Windows Media Player, have video acceleration enabled by default. This setting often interferes with successful transmission of the video through the eBLVD software. Before starting a meeting, it is recommended that the presenter disable this setting.

Back to Top

There are 2 ways to assign hosts to user accounts under your

Directly from Administrator or User account: .
The first way is to click the "Setup This PC" link while signed into your account. Hosts are by default assigned to the user performing the installation.

The second way, for Administrators only, is to click the host name to assign to a user, then the "Reassign" link on your PC Details window.

Back to Top

No.

For anyone to view your PC, you must have your desktop set to "Show" mode in the Meeting Manager. When this mode is enabled, you must grant permission to anybody who attempts to connect to your PC via a meeting invitation before they can view your screen.

Back to Top

Yes. Within the remote Participant/Viewer toolbar, click the scale button. Or, grab a corner of the Participant/Viewer window and 'stretch' the window to the desired size.

Back to Top

What will participants see when they connect to my meeting?

When participants join your meeting, they'll see one of two things depending on your "Shared" status.

If your desktop has been shared before they connect:
They'll see a "Asking Host for permission" connection status. As soon as you click "Accept" on the permission screen, they'll see a broadcast of your desktop.

If your desktop has not yet been shared when they connect:
They'll see the Meeting Welcome page. This page has information pertinent to the meeting, such as dial-in teleconference information. You can customize this Welcome page by signing into your eBLVD account and selecting My Account --> Cobrand Settings.

Back to Top

Participants will see this screen when they join a meeting if the desktop on the presenter's PC has not yet been shared.

Once the Show button on the Meeting Manager has been clicked, the "Please wait for the meeting to begin" message will be removed and the participants will be able to view the presenter's PC.

Back to Top

If participants are no longer seeing changes to the presenter's desktop, the meeting may have been inadvertently paused, or 'frozen'.

Access the Meeting Manager, and look at the title of the "Screen Controls" section. If you see "Screen Frozen," the meeting has been paused. Click the Freeze button again to resume sharing the desktop.

Back to Top

Participants can connect to your meetings directly from your company’s website - using your own logo and color scheme. See a sample here. Add an eBLVD link to any page in the following format: http://meetings.eBLVD.com/[your_username].

Back to Top

To transfer or replace a Host PC license, log in to your eBLVD account, access the Host PCs page, place a checkmark in the box to the left of the Host PC(s) to be deleted, and click the "Delete Checked" link above the list. Alternatively, you can uninstall the software from the OLD PC by clicking START -> All Programs -> eBLVD -> Uninstall Software.

Next, while at the NEW PC you'll be setting up, click the "Set Up This PC" link on the top-left side of the Host PCs page to invoke the Installation Wizard.

Back to Top

Our service has been designed using end-to-end Secure Socket Layer (SSL) protocol to protect your data and enable your meeting traffic to traverse the internet unencumbered by firewalls.

During a SSL session, data passed back and forth between your host PC and participant(s) is secured by using public key cryptography. Your PC exchanges key information with your participant(s) to create a private conversation that only those involved in the meeting can understand.

Please review the following document regarding eBLVD security and firewalls:

http://eBLVD.com/pdf/eblvdSecurityGuide.pdf

Back to Top

You will have to remove your old host from your "host list" prior to installing eBLVD on your new PC. Here are step by step instructions on how to add a new PC to your account:

From the PC that you are adding as a Host PC:

1. Direct your browser to http://eBLVD.com and log in to your account.
   
2. Click "HOST PCs" on the horizontal navigation bar. (this may be the default page).
   
3. Select the checkbox to the left of your old Host PC from the list.
   
4. Find the drop-down option to "Delete" (above the checkboxes).
   
5. Click the "Set up this PC" button at the top of the screen.
   
6. Agree to the license agreement.
   
7. Assign a name, description (optional), and password (to lock down your PC) and click Next.
   
8. Click Next to install the host software to your C:\Program Files\eBLVD\ folder. Note: You may install to any folder on the PC.
   
9. Click Finish.

1. Click the orange 'e' System Tray icon (bottom right corner, beside the time display).
   
2. Select "eBLVD Options"
   
3. On the Remote Access tab (default), click the bottom radio button: 'Start host software'. This option will allow you to access eBLVD while your PC is logged off (but powered on and connected to the Internet).
   
4. Click Close.

Back to Top

The Meeting Manager is an applet that gets loaded onto an Online Meetings Presenter PC. It displays a list of Participants connected to the meeting; allows you to decide when to share, pause or stop the meeting; allows you to send/receive text chat messages to/from the meeting Participants; and allows you to grant Participants certain permissions during the meeting.

More information about the Meeting Manager can be found in our Online Meeting User Guide.

Back to Top

When you activate your trial or paid eBLVD account, the Meeting Manager will automatically install prior to your first meeting. If your license allows you to have multiple presenter/Host PCs, follow these steps to add another eBLVD presenter/Host PC:

From the PC that you are adding as a presenter/Host:

1. Direct your browser to http://eBLVD.com and log in to your account
   
2. Access the "Host PCs" page.
   
3. Click the "Setup this PC" button on the left side of the page
   
4. Click the "Install Software" button
   
5. Agree to the license agreement
   
6. Assign a name, description (optional), and password (to lock down your PC) and click Next.
   
7. Click Next to install the host software to your C:\Program Files\eBLVD\ folder. Note: You may install to any folder on the Host PC.
   
8. Click Finish

Back to Top

Unlike competitive services, there is absolutely no software required to attend an eBLVD meeting. Other services require an additional layer of software such as Adobe Flash, Java, Video Codec, or some other software installed to join their meetings. In this regard, we believe our service ranks best in the industry

We'd be happy to demonstrate this to you, or provide you with a no obligation 2-week trial so that you can see for yourself.

Back to Top

You can use your own telephone conferencing system, our built-in voice chat feature, or eBLVD integrated telephone conferencing. For eBLVD telephone conferencing, we have FREE toll-based and 10 cents per-minute TOLL-FREE voice conferencing options.

We do not charge or collect fees for the use of our toll based teleconferencing service during your meetings. Your telephone company, as well as the telephone company of your participant(s), may impose the normal, long-distance, per-minute fee for a call into one of our U.S.-based telephone bridges.

For eBLVD TOLL-FREE teleconferencing, you and each participant will be assigned a toll-free number and PIN code to dial at the time of your meeting. Charges accrue at 10 cents per minute per connection. There is a one-time $25 setup fee for toll-free conferencing, but no minimum usage requirements. You can use both toll and toll-free conferencing, just select the desired option when you create your meeting. Simply let us know if you'd like to add toll-free conferencing to your account.

When you create your meeting, you will be assigned a 10-digit US phone number and 6-digit PIN code on one of our phone-bridges. This information will be included in your meeting details as well as each participant's email. At the time of your meeting, the host and all participants simply dial the phone number and PIN code and announce themselves in. (If you want the advanced host functionality, dial a "*" before the PIN code).

You can view our teleconferencing user guide here:

http://eBLVD.com/pdf/omConferenceCalling.pdf

Back to Top

The use of our regular conference call feature is provided at no extra cost to you. This option assigns a toll number for the meeting

Although the regular conference call is always included with eBLVD, on a per-meeting basis you may decide between this service or another method of bringing audio to your online meetings.

Our regular conference call option provides a phone number and access code that can be dialed by the host and all meeting participants. Participants are then charged their standard long-distance rate for calling this number, just as if they made a regular long-distance call.

You and your attendees can also talk for free by choosing the “VOIP" option. Our free VoIP (Voice over Internet Protocol) option enables meeting participants to transmit and receive audio over the Internet at no cost to them using a microphone and speakers connected to their computers. (A USB headset is recommended for those speaking.)

Back to Top

Yes. Our toll-free teleconferencing service can provide the audio portion of your online meeting at an additional cost of .10 (10 cents) per minute per connection (from any lower-48 US State) as well as a one time, $15 setup charge. You can use an unlimited number of minutes with any number of participants over a standard telephone - up to the number attending your meeting.

When you create your meeting, you will be assigned a 10-digit toll-free number and 6-digit Conference ID code on one of our phone-bridges. This information will be included in your meeting details as well as each participant's email. At the time of your meeting, the host and all participants simply dial the toll-free number and PIN code and announce themselves in.

Your charges will be billed to your default credit card at the end of each month. You can also get an itemized billing for your toll-free charges upon request.

Back to Top

Account Preferences are customer-driven, account-specific settings that control how eBLVD products perform. These preferences are by default pre-set to the most common way you would use the service. There are circumstances where you may choose to change the pre-set value to one that alters the way you want the system to perform. Some of these choices are display related, such as co-branding, default start pages, and the number of rows of data displayed on a page. Other settings are service-specific. See the User Guide for your specific service(s) to learn more.

Back to Top

For a complete list of options, see our Online Meetings Conference Calling Guide.

Back to Top

The maximum number of participants for each meeting is determined by the presenter's host license. You can temporarily upgrade your participant level online at anytime.

To upgrade, simply sign into your BLVD account, select 'My Account', then 'My Services'. From this screen, select 'Increase Participants' and choose which level and duration you'd like for your upgrade.

Your account will automatically be upgraded on the date chosen and will revert back to its prior settings after the upgrade duration has passed.

There is no limit on the number of invitations that can be distributed for a given meeting. However, if more invitations are sent than the maximum allowed, a red alert message is displayed to the presenter informing them that they have gone over the limit.

At this point, a link is provided to upgrade the participant level, either temporarily (48 hours) or permanently. The upgrade can be performed at any time before the meeting starts, and has no impact on the number of invites that can be sent out.

Back to Top

To grant and revoke real-time keyboard/mouse control to a given participant, simply invoke your "Meeting Manager" by clicking the eBLVD System Tray icon. Next, right-click the participant that you want to grant this privilege to, then choose the "Keyboard and Mouse Control" option.

Note: By default, keyboard/mouse control is OFF for all participants

Back to Top

All pages of eBLVD can display your logo, colors and contact info. To configure your co-brand settings:

• Sign in at either http://eBLVD.com or http://www.eblvd.com/[username]
  
• Set up your logo and colors by clicking "Co-brand Settings" link from "My Accounts", or from your Toolbox.
  
• Upload your organization’s logo, and change the color of the tabs, buttons, text, and backgrounds. You can also add your phone number, footer text, and organization’s URL link.
  
• Activate or de-activate these settings instantly by choosing either "Standard eBLVD Format" or "Custom Co-brand settings" from the "Current Display Setting" at the top of the page.
  
• When activated, all of the pages on eBLVD will now display your logo, colors, and contact info.
  
• If your logo changes or you wish to update the co-branding settings, you can do so from your "Co-brand Settings" page (after signing in).

Back to Top

To stop / start / restart eBLVD software, click the Windows 'Start' button -> All Programs -> eBLVD -> eBLVD Options and click the “Stop”, then the "Start Host in Attended Mode" option.

Back to Top

To remove eBLVD from the host side, click the START button, then select "All Programs", "eBLVD", "Uninstall Software". You can also use the Windows Control Panel, Add/Remove programs function.

NOTE: If you remove the host from the web interface, the host will stop running on the host PC and remain dormant until the above steps are completed.

Back to Top

File transfers currently are implemented via the eBLVD Client toolbar. For Online Meetings, permission must be granted by the host/presenter via Meeting Manager to allow this privilege. The pertinent button for transferring files to and/or from the host is button 3 -- "Transfer"; which has 2 options. Option 1 is to "Copy Files TO Host" and Option 2 is to "Copy Files FROM Host". NOTE: Buttons 1 & 2, "Copy" and "Paste text or graphics" is still used for copying text or graphics, but not files.

Option 1 is used to copy files from remote client to the host. To use this feature, the remote user will select the file(s) or folder(s) on his PC by using the Windows select and copy function. Then, the remote user will click the ''Transfer' button (button 3), "Copy Files TO Host" option on the eBLVD client toolbar. They will see a dialog box of the file system of the Host PC. They or the Presenter can then select the "Save to" location on that PC.

Option 2 is used to copy file(s) or folder(s) from the Host PC to remote client. To use this feature, the presenter will select and copy a file or folder on his system to be made available to the remote user. Next, the remote user will click the 'Transfer' button (button 3), "Copy Files FROM Host" option on the eBLVD Client toolbar. A dialog box will display representing their local file system. To transfer, the remote user will select a local "Save to" location.

Back to Top

When you calculate the time required to transfer a file, you'll need use a standard unit for file size, such as Kilobytes.

Most files that you transfer are represented in Kilobytes. If you plan to transfer a file that's represented in Megabytes, just multiply the number of Megabytes by 1,024 to get the number of Kilobytes.

To calculate the number of minutes it takes to transfer a file under ideal conditions, divide the file size in kilobytes by your connection speed, and then divide by 6 (to account for the number of bits).

For example:

The calculation for transferring a one megabyte (1024 Kilobytes) file via a 28.8 modem looks like:

1024/28.8/6 = 5.93 minutes

Please Note:

ISDN lines typically transfer data 64 Kilobytes per second
T1 lines will transfer data at 1577 Kilobytes (1.54 Mbps) per second
Most transfers will be effected by some Internet traffic and bandwidth problems.
To determine your actual connection speed, you can use this link: http://speedtest.net

Back to Top

Desktop firewall applications are designed to block network traffic and secure the desktop PC from incoming and outbound network connections. Since eBLVD utilizes TCP ports for data broadcast with other Internet-enabled devices, you may need to explicitly allow this traffic to be un-blocked by Firewall applications. To do so, you must add eBLVD application processes into the Firewall Programs Exception List.

Please consult your firewall application documentation on how to add eBLVD application to the exception list.

Note: eBLVD files include:
eBhost.exe
eBclient.exe
eBsetup.exe
eBcp.dll
eBhk.dll

These application processes are located in the eBLVD installation folder (C:\Program Files\eBLVD\ if installed on your C drive with default settings).

eBLVD also uses the following ports for communication to/from these processes:

Inbound and outbound TCP:

80
443

Back to Top

You can check for new updates either from the system tray (lower right corner of your screen by the clock) or from the Windows Start menu.

Via the tray icon: (eBLVD software must already be running)

1. Click the icon to open the menu


2. Click Check for update

1. Click the Windows Start menu button


2. Select All Programs → eBLVD → Software Updates

Back to Top

For the meeting host or presenter:
32-bit Windows
The Client and the Host will run on the following 32-bit PC, server, and embedded platforms:

• Windows 95
  
• Windows NT
  
• Windows 98
  
• Windows ME
  
• Windows 2000
  
• Windows XP
  
• Windows Server 2003
  
• Windows Server 2008
  
• Windows Server 2012
• Windows Vista
• Windows 7
• Windows 8

Back to Top

The functionality of the Copy, Paste, File Transfer, Session Recording controls, and Screen Capture are conditionally enabled by the meeting presenter.

Clipboard Transfer

Copy text or graphics between the host and client.
To copy text or graphics FROM the host TO the client:

1. On the host, right-click on the text and/or graphics to be copied, and select Copy (placing the text and/or graphics in the clipboard)
   
2. Click the Copy icon - the far left icon on the toolbar (Copy text/graphics from host)
   
3. The text/graphics are on the local (client) clipboard, and may be pasted onto the PC

1. On the client PC, right-click on the text and/or graphics to be copied, and select Copy (placing the text and/or graphics in the clipboard)
   
2. Click the Paste icon - second icon from the left on the toolbar (Paste text/graphics to host)
   
3. The text/graphics are now on the remote (host) clipboard, and may be pasted anywhere on the host PC.

1. On the client toolbar, click the Chat icon
   
2. Type a message in the box
   
3. Click Send. The host receives the chat message in its chat window.

1. Click the Scale button on the Client Viewer toolbar
   
2. “Grab” any corner of the Client screen and size to the desired height and width.
   
3. To revert back to normal size (the exact size based on the host's screen resolution), un-depress the Scale button.

1. Click the Record Session button on the toolbar
   
2. Name the file and designate the location for the recorded file to be saved
   
3. Click the “Save” button
   
4. When done recording, click the “Stop Recording” button on the toolbar, or close the Client Viewer

1. Click the Screen Capture button on the toolbar
   
2. Name the file and designate the location for the screen capture graphic file to be saved
   
3. Click the “Save” button

Back to Top

The client allows proxy server authentication if the Automatically Detect Settings checkbox is checked on the “Proxy Settings” tab of the expanded “Details” section of the client. This setting is checked by default.

If the proxy server is present, the client will prompt for proxy authentication after the Connect button has been clicked.

Automatically Detect Settings - When the “Automatically Detect Settings” checkbox is checked in the “Proxy Settings” tab, the client will use the proxy settings saved by Internet Explorer. Any proxy setting changes made in IE will also be used by the client if the checkbox is checked.

Back to Top

The eBLVD Options panel starts and stops the host and allows the configuration of specific host settings.
Accessing eBLVD Options
The eBLVD Options panel can be accessed from two places:

• eBLVD system tray menu
  
• Start -> Programs -> eBLVD -> eBLVD Options
  Features
  The eBLVD Options panel is split into 3 tabs:
  
• Remote Access Tab - for starting and stopping the host
  
• Permissions Tab - for configuring access/control permissions
  
• Advanced Tab - connection speed, proxy settings, and IP/port configuration

Back to Top

For Online Meetings customers:

You don't need an Add-on to schedule a meeting, or even to host a meeting if you click the host icon and select start meeting manager.

Participants never need or have the opportunity to install an Add-on.

For Remote Desktop customers:

Remote users / PCs that need remote access do not need to install the Add-on if they receive a remote setup link or setup code. Additionally, Operating System privileges are NOT REQUIRED on the computer.

Administrators need the Add-on if they want to click the "Connect button" to view or control a PC/server.

For Support Center customers:

Remote users who need support do not need an Add-on. Additionally, Operating System privileges are NOT REQUIRED on the computer.

Administrators and CSRs need the Add-on if they want to click the "Connect button" to view or control a PC/server.

Back to Top

Most of the problems regarding screen update latency and connection drops with eBLVD are related to limited Internet bandwidth and/or slow networks, firewalls or proxy servers. Based on our lab tests, we believe our service performs better than 95% of all other screen sharing competitors - and 100% better than those at our price point. This is because in addition to extremely efficient compression/decompression algorithms, we are broadcasting only changed pixels, not the entire desktop.

When measuring available bandwidth for an Online Meetings session, divide your total available bandwidth as measured by tools such as speedtest.net by the number of your current (or average) active high-bandwidth Internet users. If a this calculation results in less than 300kBit/s Ethernet available upstream bandwidth, the bandwidth may not be sufficient for acceptable desktop sharing performance of large screens -- especially when video or animated content is being displayed. On shared connections keep in mind that the available bandwidth is constantly changing as users are continually increasing or reducing (bursting) bandwidth requirement.

Under normal circumstances, the amount of data transfer capacity needed to share a typical eBLVD desktop presentation is between 100Kbs and 1Mbs. Where you fall in the range is dependent on content, as well as the resolution and color depth of your desktop.

To improve performance, you can either increase the speed of your Internet connection; limit users access to broadband sites such as YouTube, Hulu, Netflix etc.; or reduce their network traffic by reducing the screen resolution and the window size of the shared application. In addition, a flat color background image instead of a background photo can greatly improve desktop sharing performance.

Note also that wireless connections are not recommended for meeting presenters.

Back to Top

There are 2 ways to assign hosts to user accounts under your Administrator account: .

The first way is to click the "Setup This PC" link while signed into your user account(s). These hosts will naturally be assigned to the user performing the installation.

The second way, for Administrators only, is to click the host name, then the "Edit Details" link. Finally, click the "Reassign" option to reassign this host to another user.

Back to Top

Thank you for your interest in our Affiliate and Refer-a-Friend program.

Any existing customer can refer a friend. To refer a friend, click the "Refer a Friend" link at the bottom of any page of eBLVD (once signed in).

Affiliates are customers who would like to link to our website from theirs. The Affiliate Home Page is accessed from the Referrals & Affiliates link under "My Account".

From here, you can refer directly via email, check affiliate payment status, or generate links for your affiliate sales.

Once a referral signs up as a new eBLVD customer using your link, You will receive credit or cash for each paying customer that you refer. The credit will automatically appear in your account after your friend signs up and remains an active eBLVD customer for at least 30 days.

Back to Top

When a participant reports an error that the meeting PC is not ready or not available, the meetings host applet is not running or ready to accept connections.

You can start eBLVD be going into your Windows Control Panel (Switch to Classic View if XP), select eBLVD Options. From the Remote Access tab (first tab), click “STOP Host Software”, then "START Host Software".

When eBLVD is started, you will see the eBLVD host icon in your system tray. From this icon, click “Open Meeting Manager” to accept your participants and manage your meeting. You can manage additional functions of your meeting real-time (grant keyboard/mouse control, disconnect users, etc.) with this control.

Back to Top

Please check the eBLVD Document Library for the most recent information regarding eBLVD services. For specific questions, you can also contact our Customer Care department via email at care@eBLVD.com.

Back to Top